Terms and Conditions – Bset water way

Welcome to bset water way! By accessing or using our website bestwaterway.com and our laundry services, you agree to comply with the following Terms and Conditions. Please read these carefully as they govern your use of our services.

1. Acceptance of Terms

By using our services or accessing our website, you agree to these Terms and Conditions. If you do not agree with these terms, please refrain from using our services.

2. Service Overview

bset water way provides professional laundry services, including pickup and delivery, to customers in New York City. Our services include washing, drying, folding, ironing, and dry cleaning as specified by the customer.

3. Orders and Payment

– Order Process: Orders can be placed through our website or by contacting us directly. You are responsible for providing accurate information regarding pickup and delivery times, addresses, and special laundry instructions.

– Payment: All payments must be made through the methods available on our website. Payment is required at the time of placing the order or upon delivery, as specified. We reserve the right to suspend or cancel services if payment is not received.

4. Cancellations and Modifications

– Cancellations: You may cancel or modify an order up to 24 hours before the scheduled pickup time. For cancellations within less than 24 hours, a cancellation fee may apply.

– Modifications: If you wish to modify an order after it has been placed, please contact us as soon as possible. We will make reasonable efforts to accommodate changes but cannot guarantee them once processing has begun.

5. Liability and Damages

– Care of Garments: We take great care in handling your laundry. However, we are not liable for any damage caused by normal washing procedures (e.g., shrinkage, color fading, or damage to delicate fabrics) unless special instructions were provided.

– Lost or Damaged Items: In the event of loss or damage due to our negligence, our liability is limited to the fair value of the lost or damaged item, not exceeding $100 per order.

– Unclaimed Laundry: If laundry remains unclaimed for more than 30 days after the scheduled delivery date, we reserve the right to dispose of or donate the items.

6. Customer Responsibilities

– Laundry Condition: Customers must ensure that all laundry items are safe for washing and free from hazardous materials such as sharp objects, flammable substances, or heavy stains that may damage our equipment or other customers’ laundry.

– Pickup and Delivery: You are responsible for providing a safe, accessible location for pickup and delivery. If we are unable to complete a delivery due to incorrect address information or inaccessible locations, additional charges may apply.

7. Service Availability

We strive to provide consistent service but do not guarantee uninterrupted availability. Service may be temporarily suspended due to maintenance, weather conditions, or other unforeseen circumstances. We will notify customers of any service disruptions whenever possible.

8. Privacy and Data Security

We value your privacy. Please refer to our [Privacy Policy](#) for details on how we collect, use, and protect your personal information.

9. Intellectual Property

All content on our website, including logos, text, images, and designs, is the property of bset water way and may not be copied, reproduced, or used without our written consent.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of our services indicates acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of New York. Any disputes arising from these terms or our services shall be resolved in the courts of New York.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

bset water way

Email: contact@bsetwaterway.com